Enterprise Digital Healthcare

Confident care starts with patient identity.

Patient identity verification for hospitals and clinics.

Help your organization establish patient identity and build a stronger foundation for intake.

LiifeID integrates with EPIC and eCW (eClinicalWorks) and helps speed Medicaid eligibility and redetermination workflows.

Mazon Medical

LiifeID is available through NorthStar’s partnership with Mazon Medical.

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NorthStar LiifeID: a clinic professional assists a patient with identity verification. Offered through a partnership with Mazon Medical.View full-size visual ↗

Common questions

Understanding patient identity verification.

Why is patient identity verification important?

Accurately identifying patients supports reliable registration and connecting people with the correct records. Federal health IT guidance describes how incorrect record matching and duplicate records can create patient safety concerns. Verifying a person’s identity and matching their clinical records are related, but distinct, processes.

Read: HealthIT.gov — Registrar Playbook: Patient Safety

Why does this matter as healthcare becomes more connected?

When patients receive care across organizations, their information needs to be linked accurately. Federal guidance identifies patient record matching as an important part of health information exchange. This makes dependable identification and registration practices relevant across locations and digital services; it does not establish that any one product is required.

Read: HealthIT.gov — Patient Identity and Patient Record Matching

Do changing Medicaid requirements make identity verification mandatory?

CMS describes new community engagement eligibility requirements for certain Medicaid applicants and enrollees beginning January 1, 2027, with states able to implement them earlier. These are eligibility requirements for applicable individuals, not a requirement for hospitals or clinics to purchase LiifeID or use biometric verification.

Organizations should review applicable state and payer guidance when planning intake and coverage checks. Identity verification alone does not establish eligibility or satisfy these requirements.

Read: Medicaid.gov — Community Engagement Requirements

Does LiifeID integrate with EPIC and eCW?

Yes. LiifeID integrates with EPIC and eCW (eClinicalWorks). NorthStar can help you explore the integration for your organization’s patient access and intake workflows. Capabilities depend on the selected solution and implementation.

How does LiifeID support Medicaid eligibility and redetermination?

LiifeID helps speed Medicaid eligibility and redetermination workflows. Through NorthStar’s partnership with Mazon Medical, we can discuss how the solution fits your organization’s intake and eligibility processes. Eligibility decisions remain subject to state and payer requirements.

Does identity verification confirm coverage or guarantee payment?

No. Establishing patient identity is one part of the process. Insurance eligibility, coverage, and reimbursement require separate checks and remain subject to state and payer requirements. LiifeID should not be viewed as a guarantee of payment or regulatory compliance.

How can we explore LiifeID for our organization?

Through NorthStar’s partnership with Mazon Medical, we can discuss your organization’s patient identity verification needs and explore available LiifeID capabilities and implementation considerations. Capabilities and integrations depend on the selected solution and implementation.

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Sources reviewed September 18, 2026. These resources provide general context and do not endorse LiifeID.

A conversation about your organization

Start with your identity verification needs.

Explore how LiifeID could fit your hospital or clinic’s approach to patient access and intake.

Verify identity

LiifeID offers passwordless access, 3D facial verification, and multi-factor authentication.

Integrate with EPIC and eCW

LiifeID integrates with EPIC and eCW (eClinicalWorks). Talk with NorthStar about your organization’s integration needs.

Speed Medicaid eligibility and redetermination

LiifeID helps speed Medicaid eligibility and redetermination workflows, supporting your team’s intake and eligibility processes.

Connect intake workflows

LiifeIntake connects identity verification with intake information, eligibility workflows, and case management. Capabilities and integrations depend on the selected solution and implementation.

Identity verification supports this work; eligibility determinations and reimbursement remain subject to state and payer requirements.

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